

Lilit L Hovhanni
All artworks are carefully packaged and shipped with the utmost care to ensure they arrive in perfect condition. 1. PROCESSING TIME • Orders are typically processed within 3-5 business days • Custom orders and limited editions may require additional processing time • You will receive a confirmation email once your order has shipped 2. SHIPPING METHODS For Prints and Photographs: • Standard Shipping: 7-14 business days • Express Shipping: 3-5 business days • All prints are shipped flat or rolled in protective tubes depending on size For Framed Artworks: • Special handling and packaging is applied • Delivery times may vary based on size and destination • White-glove delivery available for select locations 3. SHIPPING COSTS • Shipping costs are calculated at checkout based on destination and package dimensions • Free shipping is available for orders over a certain threshold (varies by region) • International orders may be subject to additional fees 4. INTERNATIONAL SHIPPING • We ship worldwide to most countries • International customers are responsible for all customs duties, import taxes, and fees • Delivery times for international orders: 10-21 business days • Some remote locations may experience longer delivery times 5. TRACKING YOUR ORDER • A tracking number will be provided via email once your order ships • You can track your package using the carrier's website • For any tracking issues, please contact us with your order number 6. PACKAGING • All artworks are professionally wrapped with acid-free materials • Prints are protected with glassine paper and rigid backing • Framed works include corner protectors and custom boxing • We use recycled and sustainable packaging materials where possible 7. DELIVERY • Signature may be required upon delivery for high-value items • Please ensure someone is available to receive the package • If no one is available, the carrier will leave a notice for redelivery or pickup 8. DAMAGED OR LOST SHIPMENTS • All shipments are fully insured • If your artwork arrives damaged, please photograph the damage immediately • Contact us within 48 hours of delivery with photos of the damage • We will arrange for a replacement or full refund 9. ADDRESS ACCURACY • Please ensure your shipping address is complete and accurate • We are not responsible for delays or losses due to incorrect addresses • Address changes after shipment may incur additional fees 10. LOCAL PICKUP • Local pickup is available in select locations • Contact us to arrange a pickup time • No shipping fees apply for local pickup orders For any questions about shipping, please contact us at any time.